Privacy Policy

Last updated: November 13, 2024

1. Introduction

PursuitBot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

  • Email address (for account creation and notifications)
  • Full name (for account personalization)
  • Phone number (optional, for SMS notifications)
  • Payment information (processed by our payment provider)

Usage Information

  • Product URLs and ASINs you track
  • Price threshold rules you set
  • Notification preferences and delivery logs
  • Login timestamps and IP addresses
  • Browser type and device information

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service
  • Send price and stock alerts via your chosen channels
  • Process your subscription payments
  • Respond to your support requests
  • Send important service updates and notifications
  • Improve and optimize the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate security measures to protect your data:

  • Data is stored on Supabase (PostgreSQL) with encryption at rest and in transit (TLS)
  • Access controls and authentication mechanisms
  • Regular security audits and updates
  • Password hashing and secure session management
  • Limited employee access to personal data

5. Third-Party Services

We share limited data with trusted third-party services:

  • Supabase: Database hosting and authentication
  • Resend: Email delivery service
  • SMS Provider: SMS notification delivery (if enabled)
  • Payment Processor: Secure payment processing (we do not store card details)
  • Airtable: Product tracking data management

These services are contractually obligated to protect your data and use it only for specified purposes.

6. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect Service functionality.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, contact us at admin@pursuitbot.com

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for legal compliance, fraud prevention, or legitimate business purposes for up to 90 days.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Marketing Communications

We will not send you marketing emails unless you opt-in. You can unsubscribe from marketing communications at any time. Service-related notifications (e.g., price alerts, account updates) cannot be opted out of while your account is active.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: admin@pursuitbot.com